Last updated: October 2026
This policy explains what information augustagawaterdamage.com receives when you visit the site or call the number on it, who else handles that information, and how to ask about it. It is written in plain English for the way this site really works.
Who we are
Augusta GA Water Damage is a free referral service. It publishes information about water damage for people in Augusta, Georgia, and it connects callers by phone with independent local water damage providers. It is not a contractor and does no restoration work. In this policy, “the operator”, “we” and “us” mean the operator of this website, and “provider” means an independent third-party business a caller is connected with.
If you came here about water damage, call to be connected with an independent local provider.
Information collected when you call
The phone number on this site is a call-forwarding number. When you dial it, your call is routed through third-party call-routing providers to a participating independent provider or to the call network that provider uses. The operator does not answer the call.
Routing a call produces a record of it. Details such as the number you called from, the time of the call and how long it lasted may be available to the operator, to the call-routing providers and to the provider you reach. Anything you say on the call, such as your name, your address and a description of the damage, goes to the provider you are speaking with.
Third parties handle the call
Calls may be handled, and may be recorded, by third-party call-routing providers and by the provider you reach, each under its own policies. If recording matters to you, ask the person who answers at the start of the call.
Information collected when you visit
You can read every page of this site without creating an account or giving your name. The site’s own pages set no advertising cookies.
The site sits behind Cloudflare, a content delivery and security network, and is hosted in the United States. As with any website, the systems that deliver the pages receive technical details from your browser, such as your IP address, the browser and device type, the page requested and the time of the request. Cloudflare uses this to deliver the site and to block abusive traffic, and it may set a cookie that is strictly needed for that security work. Cloudflare handles that data under its own privacy policy.
Some articles may include video or audio hosted by another service. When a page with an embedded player loads, or when you play it, the service hosting that content may receive your IP address and set its own cookies under its own privacy policy.
Pages are served over an encrypted HTTPS connection. No website can promise that information sent over the internet is completely secure.
How information is used and shared
Call information is used to connect your call and to keep a record that a call took place, which is how a referral service counts the calls it passes on. It is shared with the call-routing providers that carry the call and with the provider or call network that receives it, so that your request can be answered.
Providers are independent businesses. Once you are speaking with one, what it does with your details, including any follow-up calls or messages, is governed by that provider’s own privacy practices, not by this policy. The operator is not a party to any agreement between you and a provider, as the Terms of Use explain.
Information may also be disclosed where the law requires it, or to protect the site against fraud and abuse.
Call the number on this site to describe the problem to an independent local provider.
Links to other websites
Pages on this site link to official sources such as the City of Augusta, Georgia state agencies and federal agencies. Those sites have their own privacy policies, and this policy does not cover them.
Children’s privacy
This site is written for adults who own, manage or rent property. It is not directed at children under 13, and the operator does not knowingly collect personal information from them. If you believe a child has provided information through this site, write to the operator using the details on the contact page.
Your options and how to make a request
You can ask what information the operator holds about a call you made, or ask for it to be deleted, by writing to the operator. The contact Augusta GA Water Damage page shows the mailing address, and an email address if one is in use. Do not use the phone number for this, because it connects to an independent provider and not to the operator.
Tell us the number you called from and roughly when, so the record can be found. We may need to confirm that a request really comes from the person it concerns.
The operator can only act on records it holds. For anything held by a call-routing provider or by the provider you spoke with, including any recording, you would need to ask that business directly.
Changes to this policy
This policy may be updated when the site changes, for example if a contact form or a new tool is added, or when the law changes. The date at the top of the page shows when it was last revised, and the version published here is the one in force.
Contact
Questions about this policy should be sent in writing to the operator, using the details on the contact page. The phone number on the site reaches independent providers, who cannot answer questions about this policy. For general information, start at the homepage on water damage in Augusta, GA.
For a water damage problem, call the number on this site; the call is free for the caller.