Augusta GA Water Damage is a free referral service. It connects homeowners and businesses in Augusta, Georgia by phone with independent local water damage restoration providers, and it is not a contractor. This site does not dry, clean, repair or inspect anything, and it does no restoration work of any kind.
That is the whole arrangement, and this page spells it out so you know who you are talking to before you dial. There is no founder story here and no list of staff, because the business is a phone connection and a set of pages about water damage in Augusta, GA.
Call the number on this page to be connected with an independent local water damage provider.
What happens when you call
The number on this site is a call-forwarding number. Your call passes through a call-routing service to a participating independent provider that takes calls for your area. You describe the problem to that provider: where the water came from, whether it has stopped, and what is wet.
Everything after that is between you and the provider. The provider decides whether it can take the job and when it can come out, looks at the damage itself, and gives its own price. You are free to say no, ask for the estimate in writing, or call someone else.
The call is free for you. The operator of this site may be paid by a third party when a call is connected, which is how a referral service of this kind is supported. Some participating providers offer 24/7 or same-day service, but that depends on which providers take part, where you are, and how busy they are, so it is never a promise made by this site.
What this site does not do
- It does not send crews, own equipment or employ technicians.
- It does not inspect property, set prices or write estimates.
- It does not handle insurance claims or speak to insurers.
- It does not license, employ, supervise or warrant the providers, and it does not guarantee any work they perform.
- It does not show real providers in its pictures. People shown in photos or video on this site are actors or models.
Because the providers are independent businesses, checking the one you hire is your job. That includes confirming it holds whatever license and insurance the work requires. The Terms of Use set this out in full, and the Privacy Policy covers how call details are handled.
If water is on the floor now, call and describe it to a local provider.
How to check the provider you speak with
Georgia requires certain types of residential and general contractors to hold a state license. The Attorney General’s Consumer Ed site gives the steps for checking one: go to sos.ga.gov, choose Licensing, click Licensee Search, open the Building and Contractors tab and select Residential and General Contractors. The state contractor board says the search works by name or by license number.
Drying and cleanup are a different matter. None of the Georgia state sources checked for this site names a state license or certification specific to water damage restoration or mold remediation companies. What the state does license is the general or residential contracting, plumbing, electrical and heating and air work that a restoration job can include, so ask who will be doing those parts.
- Insurance: the state contractor board advises asking for proof of general liability insurance and checking that the name on it matches the licensed person or business.
- Paperwork: the same board advises a written contract that sets out the work, the materials, the final clean-up, a completion date and a payment schedule.
- Payment: the board advises never paying the whole cost before the work is complete, and lists pressure to pay more than half up front as a warning sign.
Augusta’s own rules on repairs
The City of Augusta’s permit FAQ says structural work must be completed by a state licensed contractor, and that all electrical, plumbing, gas and mechanical projects need a permit, repair work included. It also lists water damaged properties among the jobs that need a building permit. Ask the provider who is pulling the permit.
Why the pages here go into detail
Apart from the phone connection, the useful part of this site is explanation: what to do first, when a problem belongs to the city, and what the work involves. The page on emergency water removal in Augusta is one example. Local facts come from public sources such as the City of Augusta, Georgia state agencies, FEMA, NOAA, USGS, EPA and CDC, and the source is named where a fact is used.
Cost figures on the site are dated estimates from named third-party guides. They are not quotes, and neither this site nor any provider is bound by them.
Getting in touch
The phone is the fastest route, and the number is printed on every page. The contact Augusta GA Water Damage page lists what to have ready, and the service area page shows the Augusta neighborhoods covered.
Call now to reach an independent water damage provider serving Augusta.
Questions people ask
Is Augusta GA Water Damage a contractor?
No. Augusta GA Water Damage is a free referral service that connects callers in Augusta, Georgia with independent local water damage restoration providers. It does not perform, inspect or supervise any work and it has no crews or equipment. The business that answers your call and may come to your property is a separate, independent company, and any agreement you make is with that company.
Does it cost anything to call?
The call is free for the caller. The operator of this site may be paid by a third party when a call is connected, which is how the service is supported. Calling does not commit you to hiring anyone. What a job costs is set by the provider you speak with, after it has looked at the damage, and you can ask for that price in writing before agreeing to any work.
Who does the work, and who do I pay?
The independent provider you are connected with does the work, if you choose to hire it. You pay that provider directly under whatever terms the two of you agree. This site takes no payment from callers, is not a party to the agreement, and has no part in billing, scheduling or any insurance claim.
Do you guarantee the provider’s work?
No. All providers are independent, and Augusta GA Water Damage does not warrant or guarantee any work performed. Any warranty comes from the provider, so ask for it in writing along with the scope and the estimate. It is the homeowner’s responsibility to verify that the contractor hired holds the license and insurance required for the work.
How do I check a provider’s license and insurance in Georgia?
For a residential or general contractor license, Georgia’s Consumer Ed site says to go to sos.ga.gov, choose Licensing, click Licensee Search, open the Building and Contractors tab and select Residential and General Contractors. For insurance, the state contractor board advises asking for proof of general liability insurance and checking that the name on it matches the licensed person or business.